24/7 Customer Support 1300 946 500
Review our top support articles that address common scenarios such as ID verification, 2-step verification, and supported cryptocurrencies. If you need more help, Call 1300 946 500 and connect with our Support Team for quicker resolution.
Security & Account FAQs
Go to Settings > Identity Verification, submit a valid government-issued ID, and follow the prompts. Reviews are usually instant but can take up to 24 hours. To get help faster, please call 24/7 customer support at 1300 946 500 for quicker resolution.
Holds can appear after recent bank transfers, large purchases, or security reviews. ACH purchases often require a clearing period (up to 5 business days) before crypto withdrawals. To get help faster, please call 24/7 customer support at 1300 946 500 for quicker resolution.
In Settings > Security choose SMS, an authenticator app, or a hardware security key. A TOTP authenticator or hardware key provides the strongest protection. To get help faster, please call 24/7 customer support at 1300 946 500 for quicker resolution.
Fees depend on payment method, region, and order type. Advanced Trade uses a maker/taker model. Network (miner) fees are shown at withdrawal and passed through to the blockchain. To get help faster, please call 24/7 customer support at 1300 946 500 for quicker resolution.
Confirm the domain 
and never share recovery phrases or 2FA codes. To get help faster, please call 24/7 customer support at 1300 946 500 for quicker resolution.
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We are more than a rental service. We provide an unparalleled luxury experience from start to finish.
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Our dedicated team is always available to assist you with any request, anytime.
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Frequently Asked Questions
You will need a valid driver's license, a major credit card in your name, and proof of insurance. International renters may have additional requirements.
Our standard rentals include 150 miles per day. Additional mileage packages are available for purchase at a discounted rate.
Yes, we offer a premium delivery and pickup service to your home, hotel, or airport within our service areas. Please contact our concierge for details.